Your Sales Team has a Culture – Part 2
December 10, 2015In my previous X5 blog, I discussed five characteristics of success that contribute to the development of great sales teams.…Leveraging Mentorship in Sales and Service
November 26, 2015Do you take advantage of having advisory support or mentorship within your business or organization? Do your sales and service…Your Sales Team has a Culture. Is it the One that You Designed?
November 19, 2015Building a team is easy. All you do is hire people that you like, put them all into a group…Value Add Customer Service Strategies
October 15, 2015As the end of October approaches and the weather changes, businesses are gearing up for a strong finish to 2015…Are all sales final?
September 24, 2015Have you ever purchased an item on sale? Usually sales items are “final sales”, which means you can’t return the…The Harvest Customer Service Approach
September 17, 2015September in Alberta marks the changing of the seasons and renewed focus for many businesses after the summer vacation season…Unique Ability in Sales and Service 2015
September 3, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…X5 CROPS Report – Risk Management – October 2013
October 31, 2013This month's CROPS Report has a focus on risk management.VIDEO: Effective Goal Setting
October 3, 2013In the latest X5 Video blog, Mike Mack explores Effective Goal Setting. Learn the 4 key components to getting it…Control and Your Business
August 8, 2013The team at X5 hopes that you, your family and your business are in the middle of a fantastic summer. …