Mike Mack is a sought-after Leadership Coach, Consultant, Trainer, and Facilitator. He has been helping business teams maximize their potential since 2006 with the use of tailored consulting and training programs, along with coaching advice. For Mike, it’s about trusted collaboration with his customers. He is passionate about helping organizations increase their customer satisfaction, imporve employer retention, and achieve profitable growth. He supports business in the areas of: Customer Service, Sales Growth, Team Building, Leadership Development and Strategic Planning.

He is a three-time Amazon bestselling author: REMARKABLE SERVICE – How to Keep Your Doors Open; RELATIONSHIPS FOR KEEPS – How to Build Powerful Relationships in Business and in Life, along with his latest book, LUNCH WITH LEADERS – Real Stories of Pivotal Moments for Today’s Executive, which was published in January 2024.

Mike and his colleague, Kris Schinke, have collaborated to launch a new book published in October of 2023; HOW TO STOP THE REVOLVING DOOR – 5 Strategies that will positively Impact your employees and business results.

Mike holds an MBA from Athabasca University and completed the Governance Program for Small & Medium-sized Enterprises at the University of Alberta School of Business. He is a member of the International Coaching Federation; Edmonton’s Synergy Network, serving as Chair in 2016; the Association for Corporate Growth, serving as President for the Edmonton chapter in 2018-19; and the Institute of Corporate Directors. He currently serves on the Board of the Foundation for the Advancement of Entrepreneurship. Mike is a past member of Toastmasters International, where he obtained his Distinguished Toastmasters Designation (DTM). The DTM is the highest award Toastmasters International bestows and was established to recognize a superior level of achievement in both communication and leadership. In addition, Mike is a member of the Canadian Association of Professional Speakers; as well as a National TEC Canada Speaker and eSpeakers Certified Virtual Presenter. He is a Past-President of the Edmonton Mayfield Rotary Club and a Certified Trainer for Everything DiSC®.

Kris is a focused and goal-oriented business professional with extensive executive experience in the retail, financial services and not-for-profit sectors. She has a passion for inspiring and coaching others and believes a positive work culture is key for business growth and sustainability. She is adept in training, leadership and promoting teamwork. 

Kris loves to promote successful business mentoring and professional coaching to help companies with organizational management. Kris believes coaching offers the insights and guidance to help others achieve their potential, with confidence and purpose. She believes everyone has potential, if they are willing to take action. 

Kris is delighted to be working with X5 Management, not only to support valued clients but also in her executive role supporting the ongoing business growth, both internally and externally. 

Kris is an avid volunteer and loves to donate time and effort to a variety of organizations. For the past few years, Kris has been a business mentor with ERIEC (Edmonton Region Immigrant Employment Council), working with professional newcomers for job placement and career advancement. This role also has also offered some personal benefits, such as improving knowledge about multicultural leadership and competencies. 

A proponent of personal development, Kris has her Distinguished Toastmaster designation from Toastmasters International and her Life Coaching Certification from New Skills Academy. She also attended Harvard Business School (A Culture of Health in Business) and Norquest College (Inclusion at Work, Business Economics). Kris is an Everything DiSC® Certified Facilitator and an Accredited Five Behaviors of a Cohesive Team™ Trainer. Most recently, she obtained her Diversity and Inclusion for HR Professionals Certification from the U of California and her Conflict Management and Mediation Certification. She holds an MBA from Athabasca University and published her first book, According to Wolfgang, My Business, a business reference book based on her entrepreneurial father’s successful equestrian business.

Kris and her husband, Brian, have lived in 4 major Canadian cities and now call Edmonton home. Kris likes to stay active riding horses, walking her dog, Marsha, on the trails near her home, or working out at the gym.

Anoushka has over twenty years of executive leadership experience in the private, non-profit, and public sectors.  She is passionate about investing in the development of organizational leaders at all levels and in cultivating strong workplace cultures which take a client-first approach.

Over the course of her career, she has developed an excellent reputation as a trusted advisor in areas as diverse as organizational design; diversity, equity, and inclusion; governance models; conflict resolution; and employee engagement and retention.  In addition to her official titles, Anoushka is a dedicated volunteer who has served as a Board member with several non-profit associations in the professional development, performing arts, and cultural sectors.

Anoushka holds a Bachelor of Arts from the University of Alberta.  In addition, she is a Change Management Certified Practitioner (Prosci), an Everything DiSC® Certified Facilitator, an accredited Five Behaviors of a Cohesive Team™ Trainer, and has been formally trained in group facilitation methods and Crucial Conversations.

Anoushka is excited to bring her love of relationship-building to her role at X5 Management, where she supports elevating the company’s brand, team, client base, and service offerings.

While she has been fortunate to visit and work/live in several places across Canada and around the world, Anoushka has always considered Alberta to be home.  With all credit to their children, she and her husband have recently embraced Edmonton’s “winter city” status and now spend as much time enjoying outdoor activities in the cold months as they do cheering on their beloved Edmonton Oilers.

With over a decade of coaching, consulting, and facilitating, Brent has earned a reputation as a go-to resource in helping clients reach into the realm of possibility. Whether coaching a senior executive or facilitating a strategic planning session, Brent acts as a thinking partner, helping the organization establish and ultimately achieve its planned goals.

Brent holds a Master of Education in Leadership and Change, is a Certified Facilitative Leader, a Certified Executive Coach (CEC), and a member of the International Coach Federation (ICF).

Brent’s leadership experience in business, post-secondary and the non-profit sector allows him to bring extensive knowledge and experience to the table. Brent had the privilege of working as an international hospitality executive throughout southeast Asia and authored the book ON YOUR BEST BEHAVIOUR – Appropriate Conduct for the Business Traveller to Japan.

In his postsecondary career, Brent served as Senior Director with the Alberta School of Business Executive Education department, overseeing many Leadership Development programs and the Directors’ Education Program in collaboration with the Institute of Corporate Directors. He has also served in the non-profit sector, in both Board Chair and senior leadership roles. This includes past experience as the Chair of Edmonton’s Synergy Network, Chair of the Board of the River Valley Alliance, and three years as the Alliance’s Executive Director.

Brent is an active and proud Rotarian and has held many leadership positions in Rotary International including President of the Riverview Rotary Club; Chair of the Rotary District Foundation Committee; Chair of the District Learning & Development Committee; and Chair of the Rotary Leadership Institute. In 2023-24, Brent served as Governor of Rotary District 5370.

Brent and his wife Adele live in Edmonton and enjoy the many recreational and cultural amenities Edmonton has to offer, including walks in the River Valley, the Symphony, and live theatre. Brent is an avid landscape photographer and has published two books showcasing his photography.

As a project manager, speaker, trainer, facilitator and coach, Priscilla has passion for inspiring people to maximize their personal and professional potential. Drawing on over 20 years of experience leading teams, facilitation, training, consulting, and coaching, she sees rewards by building competencies within individuals and organizations. She has had the pleasure of contributing to the success of thousands of leaders and teams in many different operating contexts.

To every facilitation or coaching engagement, Priscilla brings her motivational communication style, down-to-earth approach, and real-life experience to facilitate lasting change, both virtually and in person. As a PMP Certified Consultant, she shares her experience gained through various consulting engagements in finance, government, technology, oil and gas, higher education, and engineering and lean manufacturing sectors.

One of the most challenging opportunities is to support clients and teams through transition and supported clients through organizational change and help them to realize success. Priscilla’s Organizational Relationship Systems Coaching (ORSC) training has brought a fresh approach to leadership coaching, facilitation, and instructional design. ORSC tools and concepts unlock potential in people that sometimes they are not aware of and helps teams to overcome challenges and collaborate in a more effective way.

She is an accredited coach with the International Coaching Federation, a Certified Everything DiSC® Facilitator and an Accredited Five Behaviors Trainer. Priscilla’s areas of expertise include Training, Consulting, Coaching, Project Management, Leadership development, Conflict resolution, and Change management. Priscilla has lived and embraced different cultures and loves working with people from diverse backgrounds. She is fluent in Spanish and has worked with client from different Spanish-speaking countries.

Leanne is a dedicated communications professional with nearly 14 years of experience in Engineering, Construction and Oil and Gas Industries. Recognized as a strategic partner in internal communications, employee engagement and marketing, Leanne is known for her energy, creativity and drive. 

Leanne was raised on a farm in Northern Alberta to parents who were farmers and small business owners. Leanne credits these formative experiences to her deep love of business and fondness for working with Alberta-based entrepreneurs. 

Throughout her career, Leanne has recognized a deep passion for helping individuals thrive and find purpose at work. This interest has led to Leanne achieving a Postgraduate Certificate in Organizational Psychology, and currently, Leanne is working towards a Master’s Degree in Organizational Psychology. Further, Leanne’s extensive internal communications experience parlayed into a keen interest in effective change management, and she is certified as a Procsi Change Management practitioner. Additionally, Leanne is Lean Green Belt Certified and has extensive experience designing effective processes. Recently, Leanne became certified as an Everything DiSC Certified Facilitator. Leanne’s diverse strategic knowledge and comprehensive educational experience make her a dynamic professional who can provide unique, well-rounded insights to any business.

Currently, Leanne is the Director of Communications at Sky Eye Measurement, an Alberta-based Energy Transfer Solutions organization serving clients across North America. In that role, Leanne sits on the Primary Management Group, oversees internal change management, manages strategic initiatives, and drives communications and marketing strategies. 

Leanne resides in Calgary, Alberta, with her husband and young daughter. In her spare time, Leanne loves to spend time with her family, be active, and pursue various creative outlets.