ABC’s of Sales and Service Success
February 15, 2015By definition, Success is: “the accomplishment of an aim or purpose.” We ultimately get to decide and define what success…A Formula of Possibilities in Sales and Service
January 21, 2015Most of us are looking for that secret formula for success and achievement and we want to shoot for the…Think Big in Sales!
October 15, 2014It beats the alternative, doesn’t it? I have a great amount of respect for people and organizations who think big!…Do You Service What you Sell? 2014
September 29, 2014The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…Top 5 Reasons to be Optimistic
September 8, 2014I am the eternal optimist and “almost” always see the glass half full. Do you see your glass half full?….or…Focus, Will & Capability
August 12, 2014While coaching clients and executives, I often utilize this simple model to help people to the next level of performance.…Your WHY Must Be The Most Compelling
July 30, 2014We all have things that we have done and we all have some things left undone. Ask yourself the question:…Seek, Learn and Connect
July 8, 2014How many new people have you met in the past 30 days? How many people have you known for over a…X5 CROPS Report: The Risk of Your Business Moving Too Fast, March 2014
March 26, 2014Alberta's economy is strong and with that it brings assorted challenges as our businesses grow. Read more about how growth…X5 CROPS Report: Customer Service Lessons from Hotel California – Feb 2014
February 26, 2014The world of consumerism is constantly changing. Find out what you can do to combat the challenges associated with poor…