Why Coaching Differs From Mentoring
April 21, 2023“Executive Coach” and “Mentor” are two words that are often interchanged, and while both are important in an individual’s professional…The Six Steps to Becoming a Better Manager
April 6, 2023We often ask ourselves, “what makes a good manager”. It is a big question and there is a lot of…Goals: If you want something, go get it!
March 17, 2023One of my favorite movies from many years ago (2006) was The Pursuit of Happyness (Will Smith) which is based…Emotional Intelligence Explained
February 24, 2023What is Emotional Intelligence? According to Mental Health America, Emotional Intelligence (EI) is the ability to manage both your own…The Work of Leaders: A Brief
February 17, 2023Leadership has been studied for centuries and has been proven very difficult to grasp what makes a “good leader”. Trait…What is a Workplace Personality?
February 10, 2023Many people have found they do not really understand their work relationships and colleagues. They may have found themselves in…Why Corporate Responsibility is Important
February 3, 2023With X5 Management’s ongoing business success, it continues to be vitally important that we give back to our community and…Why Customer Retention is so Critical
January 27, 2023So many businesses work hard to find new customers to sustain or grow their business. The reality is that it…The X5 Management Team Reflects on 2023
December 30, 2022What’s possible in 2023 with Focus, Will, and Capability? - Mike Mack 2022 was a busy and very productive…Five Important Goal Setting Strategies
December 16, 2022Can you think of BIG customer service or sales goals you would really like to achieve as a part of…