Is Customer Retention Important? Yes—Here’s Why
October 19, 2021So many businesses work hard at finding new customers to sustain or grow their business. The reality is, it is…Is a Succession Planning Program Important to Retain Your Top People?
September 28, 2021Effective succession planning needs to be part of an organization’s culture. Everyone in the organization needs to believe it is…Does Your Business Have a Sales Problem?
September 21, 2021If your business is experiencing a sales problem, you are not alone. Does your business have a sales problem? Successful…Why Company Culture Deserves a Strategy
August 3, 2021“Your leaders are the megaphone for the company’s culture. In a world of soundbites and tweets, our leaders have a…Setting Effective Sales Goals with The Rule of 5
May 25, 2021Can you think of BIG customer service or sales goals you would really like to achieve as a part of…Understanding The 6 Recommended Traits of an Entrepreneur
March 9, 2021Entrepreneurs across all different industries tend to have certain traits in common. Often, it is these common traits of an…Cultural Innovation
April 5, 2019s your company going through major and necessary change? Or more importantly, are you in desperate need of challenging the…Your Sales Team has a Culture – Part 2
December 10, 2015In my previous X5 blog, I discussed five characteristics of success that contribute to the development of great sales teams.…Leveraging Mentorship in Sales and Service
November 26, 2015Do you take advantage of having advisory support or mentorship within your business or organization? Do your sales and service…How to Engage Your Sales Team through Training
November 5, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…