Do you have team engagement on your mind? Now more than ever, with many businesses operating from a remote or hybrid model, it’s a challenge that plagues leaders in several industries. Team Engagement Requires Creativity and Innovation Despite the best efforts of management teams to maintain morale and team engagement throughout the upheaval of the…

Look around you – the workforce has changed in recent years. Now there are as many as four generations of people working together at any given workplace. And, “working together” doesn’t necessarily mean everyone is successfully collaborating and capitalizing on each other’s strengths. Without bridging the generational gap in the workplace, these differences are even…

Ownership. We all know it in theory but in practice it can be much harder to live out. What is it that gets in the way of our ability to assume responsibility for our failures, both in life and in work? In his New York Times best-selling book, Extreme Ownership – How US Navy Seals…

With COVID-19 challenges impacting every person and business around the globe, now more than ever, Customer Service is critical to business survival and success. Organizations that build Remarkable Service demonstrate value to their customers, even before the ‘cheque is cut’, and do little things that make all the difference. Remarkable Service must be part of…

© X5 Management Inc | All rights reserved.

Training | Coaching | Consulting