Christmas Customer Service Commitment
December 5, 2013It’s December and Christmas is just around the corner! Many of us are planning for Christmas parties, family gatherings, vacations,…Choose Your Attitude
November 21, 2013When you woke up today what were your initial thoughts like? Were you sad because it’s only Thursday and it’s…Meet, Enjoy and Synergize
November 7, 2013Today is a significant day for the X5 team and several Edmonton Business Community members. X5 Management’s CEO Mike Mack…Family Business Success Principles
September 26, 2013I grew up on a grain and cattle farm in central Alberta. Coming from a family farm business and rural…X5 CROPS Report – Customer Satisfaction – September 2013
September 26, 2013This month's CROPS Report has a focus on customer satisfaction.The ‘Funny’ Advantage
September 12, 2013We all like to laugh, smile and enjoy a great joke with our peers, friends, family members and sometimes colleagues. …VIDEO: Active Listening
September 5, 2013Guest blog by Nicolle Germain, MBA The foundation of effective communication skills starts with listening. In this edition of the…See You at the Finish Line
August 15, 2013Guest blog by Nicolle Germain, MBA When was the last time you set a personal or professional goal for yourself?…Commit to Your Commitments
June 20, 2013Have you ever broken a promise? Most of us have at some point in time (whether you are open to…Gratitude Goes the Distance
May 23, 2013Guest blog by Nicolle Germain, MBA Danke! Merci! Gracias! Maholo! Arigatô! Grazie! The word “thank you” can be said many…
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