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VIDEO: Active Listening

Chris ChrisSeptember 5, 2013

Guest blog by Nicolle Germain, MBA

The foundation of effective communication skills starts with listening. In this edition of the X5 Video Blog, we discuss how to listen with purpose. Learn why Paying Attention, Being Courteous, and Providing Feedback are key elements in Active Listening and why they make a difference in understanding the communicator’s message.

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