VIDEO: Active Listening

Are Business Silos a Leadership Opportunity?
May 31, 2023
The existence of business silos is ultimately a leadership opportunity, and they often occur inadvertently as a company grows. Developing separate entities inside a business with their own managers, employees,…
Why do I highly recommend Executive Coaching?
May 26, 2023
I try very hard to practice what I coach on and having my own Business Coach is no exception. The coaching relationship that I have built with my coach, Hugh…
Five Customer Service Skills to Master
May 19, 2023
When it comes to outshining your competition, the solution is simple: all you have to do is master the right customer service skills. You already understand that without your customers,…