Unlocking a Powerful Time Management Tool
March 22, 2024Many organizations and their teams lose valuable time due to the common interruptions and distractions that exist in today’s fast-paced,…Is Strategic Planning in Business a Smart Idea?
October 28, 2022Most organizations have a vision for an imagined better future such as more revenue, retained clients, and lower staff turnover.…Planning for the Year Ahead
September 26, 2022It’s been a busy year for me and the team at X5 Management and as we continue to grow and…Flawless Execution: What Strategic Planning Does for a Business
November 8, 2021Most organizations have a vision for an imagined better future such as more revenue, retained clients and staff. But few…5 Steps to Resolving Customer Conflict & Managing Upset Customers
May 18, 2021Most business owners have dealt with frustrated or upset customers at some point. If you’ve been in business long enough,…Sales Team Development: Five Critical Areas You Can’t-Miss
March 24, 2021Many customer service and sales teams do a lot of things very well. But sometimes, they lack specific ideas or…The Sales Savvy CEO
April 29, 2015When you mention the idea of training or professional development to your team, how do they react to this? Does…How to Identify Communication Styles in Sales and Service
April 15, 2015Every business has a list of ideal customers and prospects that they would like to speak directly to, call upon…Unique Ability in Sales and Service
March 18, 2015I recently finished reading a book called “Unique Ability” that is based on a concept by Dan Sullivan. (Dan is…Five Simple Tips on Strategic Planning
March 4, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…