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It is with great pleasure and ease to provide this testimonial and recommendation for Mike Mack and X5 Management based on the work he did with us at Oilers Entertainment Group. I originally reached out to X5 Management to assist our dedicated service and retention teams with improved cross-selling abilities, customer relationship building, communication skills, and overall sales and service confidence. To say that X5 Management helped us achieve these goals would be an understatement.

Following two successful days consisting of DiSC assessments and sales and relationship training, our team of 20 professionals were more engaged and confident in their abilities to strengthen the customer relationship and drive incremental revenue. We were also a tighter-knit group, opening up more avenues to coach and support each other day-to-day.

Jody Young
Vice President, Fan Experience
Oilers Entertainment Group

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