3 Elements Your Team Needs Most
February 21, 2022The success of any group effort will always come down to team alignment in the end. Whether it is a…Team Engagement: It’s Time for Creativity & Innovation
September 16, 2021Do you have team engagement on your mind? Now more than ever, with many businesses operating from a remote or…Principle of Pruning – Is it time to give the hedge a trim?
February 21, 2020In many cultures throughout the world, there is a time of year when you fast. Depending on the culture and…Regardless of your business or industry you can create Remarkable Service
January 30, 2020In my opinion and belief, any business in any industry can create Remarkable Service! It’s a choice, but in order…Building Lifetime Customer Relationships
August 20, 2015During a recent customer service training and development workshop, the X5 team facilitated a roundtable discussion on customer communication process…Is there a Return on Investment with your training cost?
July 15, 2015To train or not to train, that is the question. Well, there are actually more questions to ask yourself. Can…