The Importance of Frontline Leadership Development
November 17, 2023In today’s busy business environment, preparing frontline leaders via a formal succession planning program is less common than it should…Top 10 Characteristics of the Ideal Facilitator
November 3, 2023So much of what we do these days is online. Even school children spent some time doing their schooling online…Advantages of Professional Development
July 5, 2023Professional Development is an ongoing pursuit of training and developing or updating one’s skills, typically work-related. If this pursuit is…Can Conflict be Productive?
March 10, 2023When we hear the word “conflict”, 90% of people associate it with something negative. What if you learned conflict is…The Important Skill of Public Speaking
March 2, 2023I have always been outgoing and talkative, but speaking in front of a group of people wasn't always easy. Whether…Why Hire a Facilitator?
December 12, 2022Facilitation – What it Means and What it Does Facilitation; it’s an odd word that has several connotations depending on…Can Strategic Planning Help Your Business?
June 13, 2022Most organizations have a vision for an imagined better future with more revenue, retained clients and retained staff. But few…Is your “Why” Compelling? Let Our Journey Inspire Yours
February 7, 2022We all have things that we have done, and we all have some things left undone. Ask yourself the question:…Six Critical Areas of Customer Service
January 24, 2022Have you thought about your customer service strategy recently? Perhaps this may include asking customers, and employees, for feedback regarding your…The Team at X5 Reflecting on 2021: Hindsight is 20/20
December 27, 2021X5 MANAGEMENT Leadership Team from left to right: Brent Collingwood, Michelle Clarke, Kris Schinke, Mike Mack and Matt Graff …