My Life as a Rotary International District Governor
August 1, 2022Exactly What is a Rotarian? Those who know me know that I have been involved in Rotary International for over…Six Critical Areas of Customer Service
January 24, 2022Have you thought about your customer service strategy recently? Perhaps this may include asking customers, and employees, for feedback regarding your…How to Deliver World-Class Service to Customers
December 13, 2021Considering the current realities of the ongoing COVID-19 pandemic and the overall impact on the economy, it’s critical that every…Regardless of your business or industry you can create Remarkable Service
January 30, 2020In my opinion and belief, any business in any industry can create Remarkable Service! It’s a choice, but in order…Value Add Customer Service Strategies
October 15, 2015As the end of October approaches and the weather changes, businesses are gearing up for a strong finish to 2015…X5 CROPS Report: April 2014. How efficient is your sales pipeline?
April 23, 2014When it comes to your sales management pipeline - efficiency is critical to your success. In this month's X5 CROPS…