Mike Mack is a sought-after Leadership Coach, Consultant, Trainer, and Facilitator. He has been helping business teams maximize their potential since 2006 with the use of tailored consulting and training programs, along with coaching advice. For Mike, it’s about trusted collaboration with his customers. He is passionate about helping organizations increase their customer satisfaction, imporve employer retention, and achieve profitable growth. He supports business in the areas of: Customer Service, Sales Growth, Team Building, Leadership Development and Strategic Planning.
He is a three-time Amazon bestselling author: REMARKABLE SERVICE – How to Keep Your Doors Open; RELATIONSHIPS FOR KEEPS – How to Build Powerful Relationships in Business and in Life, along with his latest book, LUNCH WITH LEADERS – Real Stories of Pivotal Moments for Today’s Executive, which was published in January 2024.
Mike and his colleague, Kris Schinke, have collaborated to launch a new book published in October of 2023; HOW TO STOP THE REVOLVING DOOR – 5 Strategies that will positively Impact your employees and business results.
Mike holds an MBA from Athabasca University; Completion of Governance Program for Small & Medium-sized Enterprises, The University of Alberta School of Business, Executive Education; Member of (ICF) International Coaching Federation; Member of Synergy Network (Edmonton), serving as Chair in 2016; Member of ACG (Association for Corporate Growth), President 2018-19 for ACG Edmonton; Member of the Institute of Corporate Directors; Ambassador, Foundation for the Advancement of Entrepreneurship, Past member of Toastmasters International, obtaining his Distinguished Toastmasters Designation – DTM. The Distinguished Toastmaster award is the highest Toastmasters International bestows. The DTM recognizes a superior level of achievement in both communication and leadership; Member of CAPS (Canadian Association of Professional Speakers); National TEC Canada Speaker; eSpeakers Certified Virtual Presenter; Past-President, Rotary Club of Edmonton Mayfield (2005-06). Mike is a Certified Trainer for Everything DiSC®.