How to Develop a Superior Sales Team
July 18, 2022Many customer service and sales teams do a lot of things very well. But sometimes, they lack specific ideas or skills in certain areas to reach their full potential. Do…Understanding the Priority Matrix in Sales Planning
June 22, 2021Many organizations and sales representatives lose valuable time due to the common interruptions and distractions that exist in today’s fast-paced, information-driven world. Have you identified the specific tasks and high…How to Identify Communication Styles in Sales and Service
May 11, 2021Every business has a list of ideal customers and prospects that they would like to speak directly to, call upon, and ultimately secure a deal with. Sales and customer service…5 Sales Team Training & Development Topics You Need To Know
March 31, 2021Collaboration, teamwork, idea sharing, and prioritizing organizational initiatives seem like they would be foundations for business growth and success. All organizations have specific challenges and opportunities that require discussion and…Sales Team Development: Five Critical Areas You Can’t-Miss
March 24, 2021Many customer service and sales teams do a lot of things very well. But sometimes, they lack specific ideas or skills in certain areas to reach their full potential. Do…Gratitude at Christmas from our X5 team
December 24, 2015Christmas eve has arrived! It’s hard to believe that Christmas 2015 is upon us and 2016 is just around the corner. As the team at X5 Management reflects on the…Your Sales Team has a Culture. Is it the One that You Designed?
November 19, 2015Building a team is easy. All you do is hire people that you like, put them all into a group and the team will form. Or is it that simple?…How to Engage Your Sales Team through Training
November 5, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit some of our blogs from the past. We hope you…The Art of Asking Questions and then Listening
October 29, 2015X5 Management colleague Mike Mack and I had an opportunity to sit down with a prospective client last week. He was speaking about some of the challenges that his sales people…Value Add Customer Service Strategies
October 15, 2015As the end of October approaches and the weather changes, businesses are gearing up for a strong finish to 2015 and may already be preparing plans for the coming year.…
