RELATIONSHIPS ARE KEY TO BUSINESS SUCCESS
Improving sales and service is an ongoing process to enhance any business in any industry.
- How can your business meet the challenges in today’s economy?
- What is required for your employees to become more engaged and act like business owners?
- How can you increase sales in any economy?
- What will it take to retain your customers?
X5 is a professional services firm that specializes in the improvement of Sales & Service through Training, Coaching and Business Consulting. We turn your employee’s ‘soft skills’ into hard assets.
Our relationship-driven approach involves a tailored service model that supports your businesses’ specific needs.”
WHAT OUR CUSTOMERS SAY
Lynn Williams, COO and OwnerRBW Group of Companies In the time X5 has spent with our organization, I have witnessed a positive transformation in our team. Through their use of strategic planning and reporting initiatives, they have made our team more accountable for their activities and significantly increased their productivity. As a direct result, we have experienced a noticeable increase in sales performance. X5 has been a real asset to our company. They show excellent leadership skills and are remarkable motivators. They have a knack for conducting effective workshop seminars by incorporating personal experiences and encouraging involvement. I have confidence in X5’s suggestions and value their advice when making vital business decisions.
Alex Perri, Managing DirectorC-Tech Oilwell Technologies Inc., a Dover Company
X5 helped facilitate a number of workshops and offered ongoing coaching support with our team. They focused on how we could improve our communication skills; how we handled conflict (internally/externally); how to make our employees more engaged; how each team member could plan and achieve goals; how they could become more productive. It is evident that the support provided by X5 has helped our team in many ways. In fact, the culture within our business has evolved in a favourable direction. Our entire team has a greater appreciation for what each member brings to the table and we are more efficient overall. If your company is looking to enhance your team’s performance and turn your team’s soft skills into hard assets, I would highly recommend that you contact the team at X5 to support your business.
Don Humphreys, General ManagerNorthgate Chevrolet Buick GMC “We have engaged X5 Management services over several months and as a Northgate Management team we wanted to expand their support. The Canada-Alberta Job Grant program was very attractive for us as the program could help fund our training needs and we can focus on building the capacity and skill set of our dealership team.”
Jeff Sterling, Director of Construction OperationsDelnor Construction
Delnor Construction has utilized the services of X5 Management for multiple Leadership Training Sessions within our company. The X5 Management coaches, materials, and services were exceptional and provided a real benefit to our leadership team. Mike and his team researched the needs of our business and took the time to learn what opportunities for development were available to our group. As a result, the sessions prepared by X5 were interactive, relevant to our business, and tailored to meet the specific challenges we face within our organization. We would not hesitate in recommending X5 Management to work with a business looking to improve their management skills.
Deneen Everett, Executive DirectorYellowknife Chamber of Commerce
The Yellowknife Chamber of Commerce hired X5 Management to offer 3 workshops to the Yellowknife business community during Small Business Week in October 2016. Throughout the process of working with X5 Management – we received incredible customer service. X5 answered our questions in a timely manner, created customized training materials for the workshops and delivered outstanding presentations on ‘Customer Service Over The Phone’, ‘Defining Remarkable Service’ and ‘Enhancing Productivity and Time Management and Creating a Culture of Good Habits In Sales and Service’. X5 was very knowledgeable and his presentations were interesting and relevant to our membership. I would highly recommend X5 Management!
Eddy Stahl, PresidentStahl Peterbilt
We have been very pleased with the impact that X5 has had on our business and how we realized that we had opportunity to improve. While X5 made recommendations for improvement they also coached our team with any implementation to ensure that we continued to improve. On behalf of Stahl Peterbilt, we look forward to our continued business relationship and we are committed to maximizing our business potential in the years ahead.
X5 Management has been helping truck dealership Stahl Peterbilt improve their sales and customer service process since 2012.
“X5 comes to the table, they’ve got new ideas, a fresh approach to things, they’ve got lots of experience. They’ve really helped Stahl Peterbilt immeasurably. If you’re looking to bring your business to the next level, this is the kind of organization you want to have on board.”
Watch the video to learn more about how X5 has helped Stahl Peterbilt improve their sales and customer service processes.