Christmas eve has arrived! It’s hard to believe that Christmas 2015 is upon us and 2016 is just around the corner. As the team at X5 Management reflects on the past year, we are taking the time to think about all of the things we are grateful for in 2015.  We are especially grateful to…

Guest blog by Dennis Bridges, MBA In his latest blog ” Christmas Customer Service Commitment ,”  Matt Graff shared a couple telling customer service stories, highlighting theimportance of a brand’s relationship with its customer.

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