The Work of Leaders: A Brief
February 17, 2023Leadership has been studied for centuries and has been proven very difficult to grasp what makes a “good leader”. Trait…The Advantage of Facilitation Led Training
January 20, 2023So much of what we do these days is online. Even school children spent some time doing their schooling online…How to Save on Employee Training Costs
January 9, 2023Now more than ever, investing in and training your employees is key to future business success. Having said that, it…The X5 Management Team Reflects on 2023
December 30, 2022What’s possible in 2023 with Focus, Will, and Capability? - Mike Mack 2022 was a busy and very productive…Five Important Goal Setting Strategies
December 16, 2022Can you think of BIG customer service or sales goals you would really like to achieve as a part of…Why Hire a Facilitator?
December 12, 2022Facilitation – What it Means and What it Does Facilitation; it’s an odd word that has several connotations depending on…Do You Know How to Handle Sales Objections?
August 8, 2022What is a Sales Objection? A sales objection is the buyer explicitly or implicitly expressing a hesitation in proceeding with…How to Develop a Superior Sales Team
July 18, 2022Many customer service and sales teams do a lot of things very well. But sometimes, they lack specific ideas or…Is Team Engagement a Priority for You?
June 20, 2022Do you have team engagement on your mind? Now more than ever, with many businesses operating from different models, it’s…Can Strategic Planning Help Your Business?
June 13, 2022Most organizations have a vision for an imagined better future with more revenue, retained clients and retained staff. But few…