All the time invested in building the customer relationship and trust, to learn you just LOST THE SALE! WHY? One of the many things I have learned from John Maxwell in his book “Sometimes You Win. Sometimes You Learn.” is the difference between people who learn from their losses and the people who do not….
Silos can happen in any business, in all industries. So, what exactly is a “silo”? Growing up a farm kid, I would refer to this as a grain bin, which is a place to store the crop after harvest and keep it dry before selling the grain. From a business perspective, it has a different…
Based on the best-selling book, The Five Dysfunctions of a Team, by Patrick Lencioni, the single most untapped competitive advantage is teamwork. To gain this advantage, teams must: Trust one another: When team members are genuinely transparent and honest with one another, they are able to build vulnerability-based trust. Engage in Conflict around ideas: When there is…
Team Alignment The success of any group effort will always come down to team alignment in the end. Whether it is a company, a sports team or some other form of group, the outcome will always depend on how well the individuals who make up the group function when they are working together. How well these…
Over the past year the team at X5 Management has facilitated many strategic planning sessions for organizations and companies looking to reflect on the previous year, share information with their teams and plan for the upcoming quarter and year. Several themes exist for these sessions including strategic growth planning, team goal setting, succession planning and leadership…
Is your company going through major and necessary change? Or more importantly, are you in desperate need of challenging the status quo? Effective change management, cultural innovation and helping employees understand the change process is critical to building and maintaining growth and positive momentum in any organization. Those organizations that are quickly able to adapt…
Are You on the Same Page? – How to Get Your Entire Business Aligned Most entrepreneurs understand on some level that they need to have a clear and succinct vision for their company. Who are we? What do we offer? Who are our customers? A business is largely defined by its vision, and its success…
Team Engagement – Simple Steps to Make Them Want to Help Your Business The key to succeeding in any industry is to have productive and effective employees. While you can hire the best people and create an effective company vision and structure, you still need to bring your employees on board to ensure that they…
Many businesses are plagued by a lack of employee engagement. Despite the best efforts of the management team to maintain morale and a positive team-mentality, employees continue to drift back into old patterns of avoiding responsibility and only doing the bare minimum. Not only does this negative culture affect traditional business metrics, such as productivity,…
