Whether a customer walks through your front doors, phones in, or checks your company’s website enquiring about your products or services, their experience will form a lasting impression of your organization. This impression can create ripple effects as they form opinions on whether or not to conduct current or future business with you and tell…
Is executive coaching important to organizational growth? The answer is a resounding yes. But the extent of this relationship might surprise you. Have you seen an Olympic calibre athlete who doesn’t have a coach? Of course not. It is a mix of athletic talent and coaching support that catapults athletes to the highest of competitive…
Employees are leaving their jobs in record numbers, according to a survey by Pulse of the American Worker, in what is being called the “great resignation”. The turnover, also known as a “turnover tsunami” has hit the hospitality and retail industry the hardest. Teams are more restless than ever before and looking for a change….
Many organizations and sales representatives lose valuable time due to the common interruptions and distractions that exist in today’s fast-paced, information-driven world. Have you identified the specific tasks and high priority items for each individual involved in a sales or customer service role? That’s where the priority matrix comes in. What is the Priority Matrix?…
The success of any group effort will always come down to team alignment in the end. Whether it is a company, a sports team, or some other form of group, the outcome will always depend on how well the individuals who make up the group function when working together. How well these individuals work together…
Collaboration, teamwork, idea sharing, and prioritizing organizational initiatives seem like they would be foundations for business growth and success. All organizations have specific challenges and opportunities that require discussion and attention to move forward in a positive direction. However, very few growing organizations take the time to work “on” their business for planning and communicating…
Entrepreneurs across all different industries tend to have certain traits in common. Often, it is these common traits of an entrepreneur that set them on the path to entrepreneurship and help them succeed on this path. In this post, we will explore the six recommended traits of an entrepreneur to help them achieve success, whatever…
