Mike Mack is the President and Founder of X5 Management and has spent the past two decades working alongside founders, executives, and leadership teams across Canada. His work focuses on helping organizations strengthen leadership, improve alignment, and prepare for long-term continuity through executive coaching, succession planning, and strategic facilitation.

Mike is known for his practical, honest, and people-focused approach. He works closely with leaders navigating growth, succession, transition, leadership challenges, and the realities that come with building and leading organizations. His focus is helping leaders create clarity, strengthen accountability, align teams, and move important conversations into action.

Mike is an Amazon bestselling author whose books focus on leadership, business relationships, succession planning, and organizational growth. His most recent release, SUCCESSION: The Quiet Crisis of Transition – and How to Prepare for It, explores the leadership and continuity challenges many organizations face as founders and senior leaders prepare for transition.

He holds an MBA from Athabasca University, completed the Governance Program for Small & Medium-sized Enterprises through the University of Alberta School of Business, and is a Certified Trainer for Everything DiSC®. Mike is also a member of the International Coaching Federation and has served in leadership roles within business and community organizations throughout Alberta.

Lenora Thomas is the Chief Operating Officer at X5 Management, where she helps organizations strengthen leadership, improve alignment, and turn strategy into action. A Certified Exit Planning Advisor (CEPA®), she brings a practical lens to succession planning and leadership continuity, helping businesses reduce risk and prepare for long-term success.

Lenora’s background spans customer operations, service delivery, and organizational growth in fast-moving start-up and scale-up environments. Having led both local and global teams, she understands the challenges leaders face as organizations grow and become more complex. Her focus is building the systems, structure, and accountability needed to execute strategy while maintaining a strong employee and customer experience.

Known for her straightforward and grounded approach, Lenora works with leaders to clarify priorities, improve communication, and strengthen alignment across teams. She combines operational discipline with adaptability, helping organizations navigate change while maintaining momentum.

Jason is a distinguished leader with a remarkable track record spanning over two decades across various industries. With a wealth of experience in Employee Experience & Engagement, Sales & Business Development, Business Turnarounds, and Leadership Development, Jason brings unparalleled expertise to his clients.

Throughout his career, Jason has remained steadfast in his commitment to fostering top-tier employee engagement, recognizing its pivotal role in driving exceptional service delivery and organizational growth. He champions the belief that outstanding employee experiences are the cornerstone of sustained success.

A trailblazer in the realm of remote and virtual work, Jason spearheaded a highly successful fully virtual team, demonstrating his adeptness in leveraging technology to foster seamless collaboration and productivity. His conviction lies in the power of purposeful one-on-one conversations as the linchpin of success, whether in virtual or traditional work settings.

Jason’s academic credentials include a Master of Arts in Leadership and a Graduate Certificate in Executive Coaching from Royal Roads University. He holds the esteemed Professional Certified Coach (PCC) designation from the International Coaching Federation (ICF) and is a certified EQ-i 2.0 & EQ 360 (Emotional Intelligence) practitioner.  He is also a Certified Everything DiSC® Facilitator. 

Committed to giving back to his community, Jason serves on the Economic Development Lethbridge Board of Directors and as a Director on the ICF Coaching Education Global Board of Directors, providing him with a global and multicultural perspective. He has also dedicated his time to various charitable endeavours, including KidSport, Kids Help Phone, and The Boys and Girls Club.

Residing in Lethbridge with his family, Jason is not only a devoted professional but also a passionate explorer. Outside of work, he enjoys embarking on culinary adventures in search of the finest Chai, carving through snow-covered slopes in the winter, and traversing scenic trails during the summer months.

Gina Boucher is a Strategic Advisor and Executive Coach with more than 20 years of senior financial and operational leadership experience across diverse industries and organizational environments. She partners with executives and leadership teams navigating growth, transition, and complexity helping them clarify direction, align leadership, and translate strategy into disciplined execution.

Throughout her career, Gina has worked within complex business environments where financial performance, governance, operational structure, and leadership capability must evolve together. She understands the realities executives face: ambitious plans competing with limited capacity, growth that outpaces structure, and strategy that risks stalling without alignment and accountability.

As a strategic planning facilitator and trusted advisor, Gina guides leadership teams in defining multi-year direction, prioritizing what matters most, and embedding performance discipline into decision-making. She is known for bringing structure to ambiguity, synthesizing complex discussions in real time, and constructively challenging assumptions to help teams move from conversation to commitment.

In her executive coaching work, Gina partners with executives and senior leaders as they expand from functional expertise to enterprise-level leadership. She strengthens strategic thinking, governance awareness, executive presence, and performance accountability, ensuring leadership development is directly aligned with organizational performance and long-term strategy.

A Chartered Professional Accountant (CPA, CA), Gina holds an ACC accreditation with the International Coaching Federation (ICF). She is certified in Lean Six Sigma Green Belt, trained in Prosci Change Management, and certified in leadership development frameworks including Working Genius and Everything DiSC. She integrates financial rigor, structured change methodology, and human-centered leadership to help organizations strengthen governance, elevate performance, and translate strategy into sustained results.

Passionate about developing positive team cultures, Dan Wall has excelled as a dynamic leader, coach, mentor. He is dedicated to fostering collaboration, sharing insights, and supporting leaders to drive professional and personal growth. With deep expertise in organizational development, strategic planning, and change management, Dan crafts innovative initiatives that make a significant impact and create psychologically safe workplaces.

With extensive facilitation and coaching experience in governmental agencies, boards and commissions, faith-based organizations, and regulatory environments, Dan brings a wealth of knowledge and expertise to every endeavor. Known for a coaching style that is supportive, warm, and insightful, Dan helps individuals and teams unlock their potential and achieve their goals. His extensive knowledge and deep experience in talent development and succession planning has supported many in their career growth.

Involvement in his community is important to Dan. He has served in different roles on various boards of directors, including as the Board Chair of Chartered Professional in Human Resources (CPHR), the Alberta representative on the National Board of CPHR, and as Board Chair of the Mediation and Restorative Justice Centre. Dan is also a community-based mediator, volunteers in a community-based arts coffee shop, and serves as a coach and mentor for budding mediators.

Dan holds a Bachelor of Science degree, a Bachelor of Social Work degree, a Master of Arts in Conflict Analysis and Management, a Graduate Certificate in Executive Coaching, and is an Associate Certified Coach (ACC) with the International Coaching Federation. Dan is also certified in The Leadership Challenge, Myers Briggs Type Indicator, and the Korn Ferry Leadership Architect competency model.

A lover of arts festivals and with diverse musical taste, Dan also enjoys camping, exploring nature, and hiking scenic trails. When not at work, you will find Dan immersed in a good book or spending time with family and friends.

Jessica Derksen is an Executive Coach, Speaker, and Facilitator who works with senior leaders, CEOs, and executive teams to drive measurable performance and lasting cultural impact. She specializes in human-centered, high-performance leadership equipping leaders to think strategically, lead decisively, and influence at the highest level.

As a certified executive and life coach, Jessica challenges leaders to move beyond surface-level development and into real transformation. Her work sharpens executive presence, strengthens decision-making under pressure, and builds the clarity required to lead in complex environments. Certified in Everything DiSC® and The Five Behaviors®, she facilitates high-impact leadership experiences that increase trust, accountability, and team alignment.

Jessica integrates coaching methodology, emotional intelligence, and modern leadership science into a rigorous, results-driven approach. She is known for asking the questions others avoid, raising standards inside leadership teams, and creating conversations that shift culture not just behaviour.

Whether in the boardroom, on stage, or leading executive intensives, Jessica delivers practical strategies leaders can implement immediately. Her work does not stop at insight it drives execution, ownership, and measurable organizational growth.