How to Identify Communication Styles in Sales and Service
April 15, 2015Every business has a list of ideal customers and prospects that they would like to speak directly to, call upon…The Pursuit of Remarkable Customer Service
April 8, 2015When was the last time that you had truly awesome service? Do you remember what it looked and felt like?…Unique Ability in Sales and Service
March 18, 2015I recently finished reading a book called “Unique Ability” that is based on a concept by Dan Sullivan. (Dan is…ABC’s of Sales and Service Success
February 15, 2015By definition, Success is: “the accomplishment of an aim or purpose.” We ultimately get to decide and define what success…Strategic Sales Planning – The Narrative and the Numbers
February 11, 2015Every business has certain sales and customer service initiatives that they are hoping to put into practice over the course…Do you Service What you Sell? 2015
February 4, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…Moments of Truth in Sales and Customer Service
January 27, 2015Whether a customer walks through your front doors, phones in or checks your companies website enquiring about your products or…A Formula of Possibilities in Sales and Service
January 21, 2015Most of us are looking for that secret formula for success and achievement and we want to shoot for the…4 Steps to Handling Sales Objections in 2015
January 14, 2015As you look to set and achieve big sales and revenue goals for 2015, one concern that may arise with…Mindset, Skillset & Environment in Sales
January 6, 2015These 3 basic things can have a tremendous impact on our life, our business and our sales results and WE…