How to Engage Your Sales Team through Training
November 5, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…Value Add Customer Service Strategies
October 15, 2015As the end of October approaches and the weather changes, businesses are gearing up for a strong finish to 2015…Are all sales final?
September 24, 2015Have you ever purchased an item on sale? Usually sales items are “final sales”, which means you can’t return the…Service Above Self
September 10, 2015When was that last time you provided Service above yourself? It was about someone or something else, and you expected…Unique Ability in Sales and Service 2015
September 3, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…The King has left the building
August 27, 2015Elvis Presley is still regarded as the "King of Rock and Roll" and through his concert career it became a…If we can’t sell more in 2015, can we sell better?
July 8, 2015With our economy shifting gears in late 2014, we are still not certain on the outcome of moving forward. Those…Sales and Service: The Fridge is Sold Separately
June 10, 2015As consumers, we are constantly buying something that we want or need. Some items are big like a house and…6 Critical Areas in Customer Service 2015
June 3, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…How to be Social with Sales
May 27, 2015As a proud member of several different business associations and networks in Edmonton, I have enjoyed participating in many networking…