Are you Demonstrating Value with your Customers?
August 12, 2015We are over halfway through 2015 and the economy looks a little different than it did 1 year ago. There…Moments of Truth in Sales and Customer Service 2015
August 5, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…Sales and Service: The Fridge is Sold Separately
June 10, 2015As consumers, we are constantly buying something that we want or need. Some items are big like a house and…How to be Social with Sales
May 27, 2015As a proud member of several different business associations and networks in Edmonton, I have enjoyed participating in many networking…Remarkable Service – It can’t be that hard…or is it?
May 13, 2015Does your business offer remarkable service? If not, have you at least experienced remarkable service? I have become so focused…The Sales Savvy CEO
April 29, 2015When you mention the idea of training or professional development to your team, how do they react to this? Does…The Pursuit of Remarkable Customer Service
April 8, 2015When was the last time that you had truly awesome service? Do you remember what it looked and felt like?…Empathy – A Sought After Skill in Sales and Service
March 11, 2015I read an article in 2014 suggesting that “empathy” will be the most sought after skill by employers by the…Five Simple Tips on Strategic Planning
March 4, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…4 Steps to Handling Sales Objections in 2015
January 14, 2015As you look to set and achieve big sales and revenue goals for 2015, one concern that may arise with…