Imagine the level of service you could provide if you knew exactly what your customer was thinking. Not only would you have the tools to solve any problem effortlessly, but you’d also be able to create the tailored experiences that build loyalty, and keep happy customers coming back for more. Unfortunately, none of us are…

In business, entrepreneurs and salespeople are lauded for being busy, taking on a million different tasks at a time, and logging long hours in pursuit of their dreams. While it’s important to be ambitious and work hard on your business, it’s also important to take time off to recharge. Often individuals in sales spend so…

If you think about your day like a bookend, the morning is on one side and the evening is on the other. Many times, you can’t control all the things that happen during the day (between your bookends). Last-minute sales meetings, traffic delays, customer service concerns, family emergencies – they all bring a certain unpredictability…

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